Updated: February 2024

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Introduction

Welcome to Freeze Athletics & Fitness! This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. Freeze Athletics & Fitness, located in Kamloops, British Columbia, is committed to safeguarding your privacy and ensuring the security of your personal data.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand how we collect, use, and protect your information.

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Information We Collect

2.1. Personal Information:

We may collect personal information such as your name, email address, postal address, phone number, and payment details when you use our services or make a purchase through our website.

2.2. Non-Personal Information:

We may also collect non-personal information, such as your IP address, browser type, device information, and browsing history to improve our website's functionality and provide a better user experience.

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How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

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3.1. Providing Services:

To provide you with our products, services, and customer support.

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3.2. Communication:

To communicate with you regarding your account, orders, and inquiries.

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3.3. Marketing:

To send you promotional offers, newsletters, and updates with your consent. You can opt out of these communications at any time.

 

3.4. Analytics:

To analyze user behavior, improve our website, and customize your experience.

3.5. Legal Compliance:

To comply with applicable laws, regulations, and to protect our rights and the rights of others.

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Data Security

We take data security seriously and employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

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Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can modify your browser settings to control or block cookies, but this may affect your ability to use some features of our website.

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Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

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Your Choices

You have the right to:

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7.1. Access and Correct Your Data:

You can access, update, or correct your personal information by contacting us.

7.2. Withdraw Consent:

You can withdraw your consent for marketing communications or other data processing activities at any time.

7.3. Delete Your Data:

You may request the deletion of your personal data unless we have a legal obligation to retain it.

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance reasons. The most recent version will be posted on our website, and the effective date will be updated accordingly.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Freeze Athletics & Fitness
14 - 970 Laval Cres. Kamloops, BC
Kamloops, BC, Canada
Email: freezeathletics@gmail.com
Phone: (250)851-4466

By using our website and services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Freeze Athletics with your personal information.